Programmes:

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• Personal Hygiene, hand washing and general grooming

• Sustainability

• Guest Satisfaction and Guest Scores

• Guest room / Cleaning public areas, how to clean a room, bathroom, process and flow

• Cleaning chemistry and the science of cleaning

• Prevention of Cross Contamination in housekeeping

• Understanding the cost of clean

• Choosing a solution and hygiene partner

• Health and safety - handling of chemicals, first aid, P.P.Es

• Design Housekeeping SOPs

• Handling Soiled Linen

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Target Audience:

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All room attendants

Linen Storeroom Handlers

Housekeeping Supervisors and Managers, Executive Housekeepers, Rooms Division Manager

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